Residential SCE Customers – Outage Process

·         General residential customer support, call 1-800-655-4555

·         To report or receive outage support, call 1-800-611-1911

·          For Maintenance Outage updates, call 1-888-759-6056, then press 1

·         To operate a generator during a Maintenance Outage, call 1-888-759-6056, then press 2

·         For online outage information:

·         For Rotating Outage Group information, call 1-800-611-1911


Emergency Preparedness is Key: The following two links will direct you to two landing pages to begin the conversation/process around emergency preparedness.

·         SCE’s Outage Center: This is the landing page to SCE’s Outage Center. There is a wealth of information on the types of outage, researching outages impacting your area, and tips on preparing for outage events.

·         Should the link not function properly, please utilize the following path: WWW.SCE.COM > OUTAGE CENTER